Volunteer Position - Circulation Assistant
Title: Circulation Assistant Volunteer
Job Summary: This volunteer responds to the needs of the library system by providing support for behind the scenes projects and activities and frontline assistance.
Locations: All Branches
● Ability to operate computer and phone equipment quickly and accurately
● Maintains a professional, positive, friendly and cooperative attitude and provides consistent customer service
● Is dependable and punctual
● Records volunteer hours
● Upholds all library policies and procedures of the Adams County Library System
● Performs other duties as assigned
Required Knowledge, Skills, and Abilities:
● Knowledge of alphabetical and numerical system
● Ability to learn to operate relevant computer systems and office machines, including Microsoft Office products and the ability to operate a fax machine and a copier
● Ability to maintain and organize library materials
● Ability to complete repetitive tasks with complete accuracy
● Ability to maintain confidentiality
● Ability to work independently and dependable to complete routine tasks
● Ability to effectively communicate with others
● Must enjoy reading a variety of titles and enjoy discussing books with others.
Education and Experience
● Completion of 10th grade education with ability to read, write and understand instructions.
Physical and Environmental Conditions
● Work requires moderate physical effort. Work also involves standing or walking up to 50% of the time.
Potential List of Duties
● Shelf Reading - maintaining order on the shelves in the adult collections, using the Dewey Decimal System
● Shelving Items - placing items returned by patrons onto the proper shelves and collections
● Processing library card applications - inputting information from the online library card applications into the ILS and mailing out the library cards
● Double checking new library card applicants’ information in the ILS
● Answering phones, transferring calls, and assisting with basic questions
● Answering reader’s advisory questions and helping patrons find titles in series order or lists of authors’ titles
● Helping patrons check out materials and place items on hold, via the self checkout station and at a staff computer
● Assisting patrons on the computer with basic computer questions - printing, navigating the Internet, etc.
● Pulling holds from the hold pull list via the ILS