Volunteer Position - Circulation Assistant

Title: Circulation Assistant Volunteer

Job Summary: This volunteer responds to the needs of the library system by providing support for behind the scenes projects and activities and frontline assistance.

Locations: All Branches

Essential Functions:
●    Ability to operate computer and phone equipment quickly and accurately
●    Maintains a professional, positive, friendly and cooperative attitude and provides consistent customer service

Standard Functions:
●    Is dependable and punctual
●    Records volunteer hours
●    Upholds all library policies and procedures of the Adams County Library System
●    Performs other duties as assigned

Required Knowledge, Skills, and Abilities:
●    Knowledge of alphabetical and numerical system
●    Ability to learn to operate relevant computer systems and office machines, including Microsoft Office products and the ability to operate a fax machine and a copier
●    Ability to maintain and organize library materials
●    Ability to complete repetitive tasks with complete accuracy
●    Ability to maintain confidentiality
●    Ability to work independently and dependable to complete routine tasks
●    Ability to effectively communicate with others
●    Must enjoy reading a variety of titles and enjoy discussing books with others.

Education and Experience
●    Completion of 10th grade education with ability to read, write and understand instructions.

Physical and Environmental Conditions
●    Work requires moderate physical effort. Work also involves standing or walking up to 50% of the time.

Potential List of Duties

●    Shelf Reading - maintaining order on the shelves in the adult collections, using the Dewey Decimal System
●    Shelving Items - placing items returned by patrons onto the proper shelves and collections
●    Processing library card applications - inputting information from the online library card applications into the ILS and mailing out the library cards
●    Double checking new library card applicants’ information in the ILS
●    Answering phones, transferring calls, and assisting with basic questions
●    Answering reader’s advisory questions and helping patrons find titles in series order or lists of authors’ titles
●    Helping patrons check out materials and place items on hold, via the self checkout station and at a staff computer
●    Assisting patrons on the computer with basic computer questions - printing, navigating the Internet, etc.
●    Pulling holds from the hold pull list via the ILS